Support

We're here to help! Reach out to us with any questions or concerns.

Contact Us

Send us an email and we'll get back to you as soon as possible.

What to Include in Your Message

To help us assist you more efficiently, please include the following information in your support request:

Your email address associated with your account (if applicable)
A clear description of the issue or question
Steps to reproduce the issue (for technical problems)
Screenshots or error messages if available
Browser and device information (for technical issues)

Response Time

We typically respond to support requests within 24-48 hours during business days. During weekends and holidays, response times may be longer. We appreciate your patience!

Common Support Topics

Account Issues

Login problems
Password reset
Account recovery
Profile settings
Account deletion

Technical Problems

Site errors or bugs
Loading issues
Display problems
Browser compatibility
Mobile app issues

Feature Requests

New feature suggestions
Improvement ideas
Park or attraction requests
Data updates

General Feedback

User experience feedback
Content suggestions
Partnership inquiries
Press inquiries

Before Contacting Support

You might find the answer you're looking for in these resources:

Profile Settings

Manage your account, security, and preferences

Account Recovery

Recover your account or reset your password

Learn how we handle your data

Review our terms and conditions

Loading magical experiences...